Alcedo Care Wigan and St Helens

Alcedo Care Wigan and St Helens is a home care agency based in St Helens, in the St. Helens council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 16 miles of its St Helens office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is part of Alcedo Orange, which has 16 branches in England. The agency has been registered since April 2021.

At its latest inspection, published June 2022, the CQC rated Alcedo Care Wigan and St Helens Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Alcedo Care Wigan and St Helens has not published its rates and we are still collecting figures for St. Helens. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 39 registered home care agencies in St. Helens. Others working the same area include Caremark St Helens, Crossroads Together from Carers Trust 4all St Helens and Hand In Hand Homecare Agency Limited. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.