Alcedo Care West Lancashire and Merseyside

Alcedo Care West Lancashire and Merseyside is a home care agency based in Southport, in the Sefton council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It Alcedo Care delivers home care services throughout the North of England and Wales. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, live-in care, sleeping nights, respite care and same-day start. It is part of Alcedo Blue, which has 5 branches in England. The agency has been registered since October 2017.

At its latest inspection, published November 2018, the CQC rated Alcedo Care West Lancashire and Merseyside Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Alcedo Care West Lancashire and Merseyside has not published its rates and we are still collecting figures for Sefton. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

On how it works, the agency says: employs its carers, family app or online notes, care within 24 hours, free assessment and 9 years operating. Details like these come from the agency's own website and change, so confirm them when you call.

There are 47 registered home care agencies in Sefton. Others working the same area include Eros Home Care Services Ltd, Hatherlow House and Quality HomeCare Northwest, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.