AKAY Care Services Limited

AKAY Care Services Limited is a home care agency based in Letchworth Garden City, in the Hertfordshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Letchworth Garden City office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults and people with a physical disability. It is run by Akay Care Services. The agency has been registered since November 2022.

AKAY Care Services Limited has not yet received a CQC rating. This is normal for a newly registered agency; the CQC usually inspects within its first year or so.

AKAY Care Services Limited has not published its rates and we are still collecting figures for Hertfordshire. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 318 registered home care agencies in Hertfordshire. Others working the same area include Abacus Care & Support, Compassion PLUS Healthcare and Hand in Hands. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.