City and County Healthcare Group Suffolk and Essex

City and County Healthcare Group Suffolk and Essex is a home care agency based in Colchester, in the Essex council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Colchester office, which is our estimate rather than something the agency has told us. It is part of City and County Healthcare Group, which has 158 branches in England. The agency has been registered since July 2023.

At its latest inspection, published June 2023, the CQC rated City and County Healthcare Group Suffolk and Essex Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

City and County Healthcare Group Suffolk and Essex has not published its rates and we are still collecting figures for Essex. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 448 registered home care agencies in Essex. Others working the same area include Familya Care Services Ltd, GE-First Healthcare Ltd and Home Instead Senior Care. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.