Advance Healthcare- Phoenix House

Advance Healthcare- Phoenix House is a home care agency based in Solihull, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Solihull office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. It is part of City and County Healthcare Group, which has 158 branches in England. The agency has been registered since April 2024.

At its latest inspection, published December 2022, the CQC rated Advance Healthcare- Phoenix House Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Advance Healthcare- Phoenix House has not published its rates and has not yet told us what they are. Home care agencies in Solihull with a rate on record typically charge about £28.75 an hour and £1,538 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 56 registered home care agencies in Solihull. Others working the same area include Right at Home Solihull, Caremark Solihull and A Star Care Services, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.