Active Care In The Home – ACM

Active Care In The Home – ACM is a home care agency based in Newmarket, in the Suffolk council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Newmarket office, which is our estimate rather than something the agency has told us. It is registered to care for older people, younger adults, people with a physical disability and people with a sensory impairment. It is part of Active Care, which has 15 branches in England. The agency has been registered since February 2025.

At its latest inspection, published November 2019, the CQC rated Active Care In The Home – ACM Outstanding, which means the CQC found the service performing exceptionally well. Ratings can change after a new inspection, so read the CQC report before you decide.

Active Care In The Home – ACM has not published its rates and we are still collecting figures for Suffolk. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 198 registered home care agencies in Suffolk. Others working the same area include Lav Care Services- East of Anglia, Reliance Care Services Newmarket and Time2Care (BSE) Ltd. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.