Active Care Group Supported Services

Active Care Group Supported Services is a home care agency based in Caterham, in the Surrey council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Caterham office, which is our estimate rather than something the agency has told us. It is registered to care for older people, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists 24-hour care, children's care and younger adults. It is part of Active Care, which has 15 branches in England. The agency has been registered since November 2021.

At its latest inspection, published October 2025, the CQC rated Active Care Group Supported Services Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Active Care Group Supported Services has not published its rates and has not yet told us what they are. Home care agencies in Surrey with a rate on record typically charge about £29.50 an hour and £1,500 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: 24/7 on-call, family app or online notes and male or female carer on request. Details like these come from the agency's own website and change, so confirm them when you call.

There are 285 registered home care agencies in Surrey. Others working the same area include Supreme Care Services Limited, Care Options and Nightingale Holistic Services, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.