Acerta24

Acerta24 is a home care agency based in Croydon, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Croydon office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. The agency has been registered since August 2014.

At its latest inspection, published August 2024, the CQC rated Acerta24 Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Acerta24 has not published its rates and has not yet told us what they are. Home care agencies in Croydon with a rate on record typically charge about £25 an hour, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 138 registered home care agencies in Croydon. Others working the same area include Amy Adams Homecare UK Limited, Clifton Care Services Limited and Compact Care Solutions Ltd, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.