Acerta24

Acerta24 is a home care agency based in Croydon, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Croydon office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. The agency has been registered since August 2014.

Acerta24 has not yet received a CQC rating. This is normal for a newly registered agency; the CQC usually inspects within its first year or so.

Acerta24 has not published its rates and we are still collecting figures for Croydon. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 138 registered home care agencies in Croydon. Others working the same area include Aegys Smart Care, GA Professionals Healthcare LTD and Radfield Home Care Croydon & Sutton. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.