Abbey Care

Abbey Care is a home care agency based in Liverpool, registered with the Care Quality Commission to provide personal care to people in their own homes. It we have been providing outstanding care services to individuals in homes across Liverpool and the North-West region. It is registered to care for older people, people living with dementia, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, respite care and companionship without personal care. It is run by Abbey Care (NW). The agency has been registered since November 2020.

At its latest inspection, published November 2022, the CQC rated Abbey Care Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Abbey Care has not published its rates and has not yet told us what they are. Home care agencies in Liverpool with a rate on record typically charge about £28 an hour and £1,675 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: free assessment, 27 years operating, takes direct payments and takes council-funded clients. Details like these come from the agency's own website and change, so confirm them when you call.

There are 100 registered home care agencies in Liverpool. Others working the same area include The Frances Taylor Foundation Liverpool Adult Services, Right at Home South Liverpool and HG Care - Liverpool, 1 of which has a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.