Abbey Care

Abbey Care is a home care agency based in Liverpool, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Liverpool office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is run by Abbey Care (NW). The agency has been registered since November 2020.

At its latest inspection, published November 2022, the CQC rated Abbey Care Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Abbey Care has not published its rates and we are still collecting figures for Liverpool. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 100 registered home care agencies in Liverpool. Others working the same area include Future Living Care, Holistic Care Services and The Frances Taylor Foundation Liverpool Adult Services. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.