365 support services

365 support services is a home care agency based in Southport, in the Sefton council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Southport office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with mental health needs. It is run by 365 Support. The agency has been registered since November 2016.

At its latest inspection, published April 2023, the CQC rated 365 support services Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

365 support services has not published its rates and we are still collecting figures for Sefton. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 47 registered home care agencies in Sefton. Others working the same area include Alcedo Care West Lancashire and Merseyside, Delta Care Ltd and Heartfelt Homecare Southport Limited. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.