247 Community Support

247 Community Support is a home care agency based in Darlington, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 16 miles of its Darlington office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. It is run by One Call Care Solutions. The agency has been registered since January 2015.

At its latest inspection, published January 2024, the CQC rated 247 Community Support Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

247 Community Support has not published its rates and we are still collecting figures for Darlington. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 17 registered home care agencies in Darlington. Others working the same area include Heritage Healthcare North East, Darlington Borough Council In House Home Care and Ascot Care Agency. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.