121 Care Agency Limited

121 Care Agency Limited is a home care agency based in Cleator Moor, in the Cumberland council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Cleator Moor office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. It is run by Ms Lorraine Telford. The agency has been registered since September 2014.

At its latest inspection, published November 2019, the CQC rated 121 Care Agency Limited Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

121 Care Agency Limited has not published its rates and we are still collecting figures for Cumberland. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 58 registered home care agencies in Cumberland. Others working the same area include 121 Care Agency Limited, Rafah Healthcare LTD and City and County Healthcare Group Whitehaven. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.