12 The Crescent

12 The Crescent is a home care agency based in Leicester, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Leicester office, which is our estimate rather than something the agency has told us. It is registered to care for older people and younger adults. It is run by Bitcare. The agency has been registered since May 2023.

12 The Crescent has not yet received a CQC rating. This is normal for a newly registered agency; the CQC usually inspects within its first year or so.

12 The Crescent has not published its rates and has not yet told us what they are. Home care agencies in Leicester with a rate on record typically charge about £25.79 an hour and £1,325 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 158 registered home care agencies in Leicester. Others working the same area include Crystal Care Service (Leicester), Aspire UK and Apollo Care & Support, 1 of which has a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.