1 Oak Home Care

1 Oak Home Care is a home care agency based in Sudbury, in the Suffolk council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It Covering Sudbury, Bury St Edmunds and Colchester plus surrounding areas. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. Its website lists hourly visits, live-in care, sleeping nights, waking nights and 24-hour care. It is run by 1 Oak Group. The agency has been registered since May 2017.

At its latest inspection, published July 2018, the CQC rated 1 Oak Home Care Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

1 Oak Home Care has not published its rates and has not yet told us what they are. Home care agencies in Suffolk with a rate on record typically charge about £30 an hour and £1,475 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: 30 minute visits, 24/7 on-call and free assessment. Details like these come from the agency's own website and change, so confirm them when you call.

There are 198 registered home care agencies in Suffolk. Others working the same area include William Wood House, Ashwood Care Colchester and Sydney Brown Court, 3 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.